Privacy Policy
At Moodsweave, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and make purchases from our online store. By accessing or using the Moodsweave website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We collect both personal and non-personal information when you interact with our website. This may include:
Personal Information: When you create an account, place an order, or subscribe to our newsletter, we may collect personal details such as your name, email address, phone number, shipping and billing address, and payment information.
Non-Personal Information: We also gather non-personal data such as browser type, IP address, operating system, pages visited, and other anonymous usage statistics to enhance your browsing experience and improve our services.
2. How We Use Your Information
We use the information we collect for the following purposes:
Order Fulfillment: To process your orders, provide customer service, and send updates regarding your purchases.
Personalization: To personalize your shopping experience and offer products or promotions that may be of interest to you.
Communication: To send you promotional emails, newsletters, or information about new products, unless you opt-out of such communications.
Site Improvement: To analyze trends, improve our website, and enhance our customer service based on usage data.
3. How We Protect Your Information
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. Our payment processing is handled by secure third-party services, and we ensure that any sensitive data you provide is encrypted and stored securely.
4. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers: We may share your data with trusted third-party service providers who assist with the operation of our website, order processing, shipping, and payment processing. These providers are obligated to keep your information confidential and secure.
For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.
Legal Compliance: If required by law, we may disclose your personal information to comply with legal obligations or protect our rights, property, and safety.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to collect data about your browsing behavior. Cookies are small text files placed on your device to improve your experience and provide personalized content. You can control cookies through your browser settings, but disabling them may affect your ability to use certain features of our website.
6. Your Choices
Opt-Out of Communications: You can opt-out of receiving marketing emails at any time by clicking the "unsubscribe" link in our emails or by contacting us directly.
Access and Update: You have the right to access, update, or delete your personal information by logging into your account or contacting us at moodweave01@gmail.com.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
8. Third-Party Links
Our website may contain links to third-party websites that are not operated by Moodsweave. We are not responsible for the privacy practices of these third-party sites, and we encourage you to review their privacy policies before providing any personal information.
9. Changes to This Privacy Policy
Moodsweave reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how your personal information is handled, please contact us at: