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Frequently Asked Questions

How to install the sign?

Our LED signs are easy to set up—just plug them in! Each sign comes with a power supply that works with any standard outlet. You can mount it on the wall with screws or hang it with the included metal wires for a stylish look

What will I receive in the led sign custom package?

1. Neon Sign products that you ordered at moodweave

2. Power supply and adapter

3. Screws, push pins, and hanging chains

4. 12-month warranty

What if I receive damaged customized neon lights?

If your custom neon sign is damaged or defective, contact us immediately! We'll send you a free replacement quickly.